A Vision of Customer Service For THIS Millennium

…The traditional approach to customer service sure as hell isn’t resulting in better service, so something different needs to happen.

Robert Bacal

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Photo by Jon Tyson on Unsplash

November 11 is a day to remember and honor those who fought for our freedoms and quality of life, and as such it’s a solemn day, and one that often provokes…

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Robert Bacal

Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers