Supporting Your Support Staff So They Can Support You

In praise of administrative staff. Share this with your boss

Robert Bacal
5 min readJun 28, 2021

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Photo by Jackson Simmer on Unsplash

They usually do the most repetitive job tasks. They answer the phones, keep things organized, keep track of finances, make sure you have what you need when you need it, and are often the first contact a customer or member of the public has with your organization. They are…

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Robert Bacal

Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers