Without the billions of people wanting a free (read unpaid for directly) ride to use Internet based services, this wouldn’t be happening. It’s easy to point the finger at online data collection companies, and perhaps it’s well deserved.

But let’s keep in mind that we humans are the only “product” that is sentient and has some degree of free will. Greed is a big player here….greed on the users’ side wanting something for nothing, and greed on the big data side.

Written by

Author, Trainer, customer service, management, performance appraisal,leadership,difficult customers

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store